Thank you for shopping with us. Customer satisfaction is our top priority, and we strive to provide premium quality products and services. Please read our Refund & Return Policy carefully before making a purchase.

Return Eligibility

  • Products can be returned only if they are received in damaged, defective, or incorrect condition.
  • Customers must raise a return request within 24–48 hours of receiving the order.
  • The product must be unused, in its original packaging, and with all accessories or tags intact.

Non-Returnable Items

The following items are not eligible for return or refund:

  • Products damaged due to misuse or mishandling by the customer
  • Used or altered products
  • Customized or personalized items
  • Products returned without original packaging

Refund Process

  • Once the returned product is received and inspected, we will notify you regarding the approval or rejection of your refund request.
  • Approved refunds will be processed within 5–7 business days to the original payment method.
  • In case of Cash on Delivery (COD) orders, refunds may be processed via bank transfer or store credit.

Replacement Policy

  • If the product received is damaged, defective, or incorrect, we may offer a replacement subject to product availability.
  • Replacement requests must be supported with product images or videos for verification purposes.

Cancellation Policy

  • Orders can be cancelled before they are shipped.
  • Once the order has been dispatched, cancellation requests may not be accepted.

Shipping Charges

  • Shipping charges are non-refundable unless the return is due to our error or a damaged/incorrect product.
  • Customers may be required to bear return shipping charges in certain cases.

Damaged Package

  • If the outer package appears damaged at the time of delivery, customers are advised to record an unboxing video and immediately report the issue to our support team.

Contact Us

For any refund, return, or replacement-related queries, please contact our customer support team with your order details. We are committed to resolving your concerns as quickly as possible.